Frequently Asked Questions

How do I get a refund?

Do you offer any sort of a guarantee?

My activation code is not working, what do I do?

I sent in a support request but did not receive a response, why?

I need a receipt / invoice for my purchase, can you send me one?

The folder where I recovered my data is empty, why?

Didn't Receive Activation Number

I'm not able to request a refund

Paid too many times, how do I get a refund?

Pending Orders

Will Boomerang recover [your media or disk here]?

Boomerang without Internet Connection

Boot from CD?

Leopard Compatable?

Refund Policy

Register Free Trial

Creating a Crash Log

Creating Console Data

Creating File Types (Signatures)

Disk Access Tool

Error 54

File type: Pages (Apple iWorks word processing application)

RAID Recovery

Registration won't 'stick'

Error code 10060

FAT32 / NTFS

Activating Boomerang on other Computers

Corrupt Data / Files

Does Boomerang work with RAID?

Recovering CD / DVD

Recovering Network Drives

Recovering to CD / DVD

Reset Activation

Mac user guide

Windows user guide

How do I change my activation number?

Other Assistance: